Privacy Policy

1. Introduction

At CONBOLA ("we," "our," "us"), your privacy is very important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://conbola.com), place an order, or interact with us.

By accessing or using our Services, you consent to the practices outlined in this Privacy Policy.

2. Information We Collect

We collect information to deliver and improve our Services. This includes:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.
  • Order Information: Products purchased, order total, payment method (processed securely by third-party providers).
  • Device Information: IP address, browser type, device type, time zone, referring websites, usage data.
  • Cookies and Tracking Technologies: Data about your browsing behavior for functionality, analytics, and marketing purposes.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Send order updates and shipping confirmations
  • Provide customer service and respond to inquiries
  • Improve website functionality and user experience
  • Personalize marketing communications (if you opt in)
  • Detect, prevent, or investigate fraud and security incidents

We never sell your personal information.

4. Sharing Your Information

We share your information only when necessary, including:

  • Payment processors: To process transactions securely (e.g., Shopify Payments, PayPal)
  • Shipping carriers: To deliver your orders (e.g., USPS, UPS, FedEx)
  • Marketing tools: To send emails if you subscribe to newsletters (e.g., Klaviyo)
  • Analytics providers: To understand website performance (e.g., Google Analytics, Meta Pixel)

Each third party is contractually obligated to protect your information and use it solely for the intended purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and maintain the website
  • Understand how visitors interact with our site
  • Personalize ads and measure ad performance

You can manage or disable cookies through your browser settings.
Please note: disabling cookies may affect certain site features.

6. Your Rights and Choices

Depending on your jurisdiction (such as under GDPR or CCPA), you may have rights to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to certain types of data processing
  • Withdraw your consent for marketing communications
  • Request a copy of your personal data (data portability)

7. Data Retention

We retain your information as long as necessary for business purposes (e.g., fulfilling orders, legal compliance).
When information is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us so we can promptly delete it.

9. Security Measures

We take appropriate administrative, technical, and physical measures to protect your information against unauthorized access, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
If material changes are made, we will notify users by updating the effective date above.

Continued use of our Services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

📧 Email: conbolaofficial@gmail.com